Last Updated: January 2026

Welcome to GUSH. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your data when you visit https://bygush.com.

1. Who We Are

This website is owned and operated by Knooz Dana Trading Company (شركة كنوز دانا للتجارة), a company registered in the Kingdom of Saudi Arabia under Commercial Registration Number 10102894144. Registered Address: Prince Sultan Bin Salman Bin Abdulaziz St, Al Wurud, Riyadh 12253, KSA.

2. Information We Collect

When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name

  • Billing Address & Shipping Address

  • Payment Information (We do not store credit card numbers; these are processed securely by our payment partners).

  • Email Address

  • Phone Number

3. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  • Communicate with you regarding your order.

  • Screen our orders for potential risk or fraud.

  • Provide you with information or advertising relating to our products (only if you have opted in).

4. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Shipping Partners: We share your name, address, and phone number with couriers (such as Aramex, SMSA, or DHL) solely for the purpose of delivering your order.

  • Payment Processors: We use secure third-party payment gateways to process payments.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Your Rights

If you are a resident of the Kingdom of Saudi Arabia, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Contact Us

We are here to assist you. If you have any inquiries regarding our collections, sizing, or your recent order, please do not hesitate to contact our dedicated client services team.

Client Services

For general inquiries, order status, and returns: Email: support@bygush.com Phone: +966 11 216 4449

Our team is available Sunday to Thursday, from 9:00 AM to 6:00 PM (KSA Time).