Refund and Returns Policy

1. Eligibility for Return or Exchange
   • Items must be in perfect condition, unworn, unused, and with all original tags, packaging, and labels attached.
   • Customized, altered, or made-to-order items are non

2. Approval Process
• To request a return or exchange, please email our team at:
📩 support@gushofficial.com
• Requests will be reviewed within 3 business days, and approval will be granted only if all conditions are met.
• Items returned without prior authorization will be rejected and sent back to the customer at their expense.

3. Fees & Deductions
   • A return handling fee of 100 SR (or equivalent) will be deducted from the total refund amount to cover logistics, inspection, and administrative processing.
   • Shipping and payment processing fees are non-refundable.
   • GUSH reserves the right to refuse any return that does not fully comply with this policy.

4. Refund Method
   • Approved refunds will be processed within 30 business days of receiving and inspecting the returned item.
   • Refunds will be issued to the original payment method only.
   • GUSH is not responsible for delays caused by your bank or payment provider.

5. Final Statement
   By placing an order with GUSH, you agree to all the terms and conditions stated above.
   Our policies are designed to protect the exclusivity and craftsmanship of our collections and to ensure fairness for all clients.